Ambiguity amnesty

When was the last time you called out ambiguity?

I’m not talking about being misled or even missold—they should be obvious. You should have the gumption to call them out—immediately.

What I am talking about is the grey area—the stuff that often gets overlooked.

Areas of uncertainly. Unclear decisions. Badly worded feedback. You know, the things that cause you difficultly, but you don’t know why—or don’t realise it at the time.

A failure to flag ambiguity will always hold you back. It creates a culture of mediocrity. A spiral of decline that inevitably leads to poor.

As leaders, we must lead by example. Set expectations and the standard for others to follow. And so we need to encourage our team to speak up. Talk to us when decisions aren’t clear. Flag ambiguity.

The last thing we want is for people to be working on the wrong things. (It’s the last thing they’ll want too!)

Remember, you get what you’re prepared to accept.