Undersized curtains
It’s often the little things that make a difference.
Like the width of you shower curtain. Not only do you need to tuck in the corners. But it also helps if they’re the right size to fill the gaps.
Last weekend, I checking into a hotel in Milan. Interesting the only things I could fault were the following:
Undersized shower curtains. They were the exact same width as the gap between two walls. And left gaping gaps when the curtain was touched mid-shower—causing much water on floor. Cost cutting taken one step too far. Instead, they should have measured 33%-50% bigger than the gap. And then they’d have fitted, perfectly.
Poor quality toilet paper that disintegrated in your hands. Another sure sign on costing. And thus lowering the experience of any hotel guest.
What’s the key lesson?
Be care what you measure. And if you’re going to measure things, make sure you think about measuring the right things.