The EGSP Framework®

Create a culture of Excellence with four simple words

‘Excellent’ is where we’re going

It’s important to show people where we’re going. It gives hope. It inspires. It gives us a sense of purpose. Without a clear vision, it’s hard to be an effective leader.

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‘Good’ is what we expect

Good is what we expect on a day-to-day basis. It’s what we’re here for. It’s what we get paid to do. It’s what we recruit people for. It’s meeting a specification.

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‘Satisfactory’ gets us over a line

Satisfactory sets a minimum standard. A tick in the box. A compliant document. It’s acceptable as a minimum. And helps communicate what we expect from others—and ourselves.

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‘Poor’ is where we start

Everyone can agree what poor looks like. It could be your current performance, or a place you don’t want to go—poor is unacceptable.

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EGSP® is tool for every situation

hands-on experience

Examples of how we’ve used EGSP® to help clients achieve step change improvement.

  1. Recruiting and retaining talent

  2. Performance management

  3. Health and safety

  4. Product quality

  5. Management meetings

  6. Internal communication

  7. Presentations

  8. Project management

  9. New product introduction

  10. Supplier audit

  11. Customer satisfaction

  12. Workplace organisation (5S)

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Find out more

  • Become an expert

    Online courses based on extensive research and first-hand experience. Learn how to step up and create a culture committed to Excellence.

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  • Purchase the Playbook

    Put down your device, switch off for a moment, and focus on the important things. Take one page at a time, or immerse yourself in a full chapter.

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  • Get in touch

    We’ve delivered courses, coaching and consultancy across many sectors. Please contact us to discuss your individual, team or organisation needs.

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