
The EGSP Framework®
Create a culture of Excellence with four simple words

‘Excellent’ is where we’re going
It’s important to show people where we’re going. It gives hope. It inspires. It gives us a sense of purpose. Without a clear vision, it’s hard to be an effective leader.

‘Good’ is what we expect
Good is what we expect on a day-to-day basis. It’s what we’re here for. It’s what we get paid to do. It’s what we recruit people for. It’s meeting a specification.

‘Satisfactory’ gets us over a line
Satisfactory sets a minimum standard. A tick in the box. A compliant document. It’s acceptable as a minimum. And helps communicate what we expect from others—and ourselves.

‘Poor’ is where we start
Everyone can agree what poor looks like. It could be your current performance, or a place you don’t want to go—poor is unacceptable.
hands-on experience
Examples of how we’ve used EGSP® to help clients achieve step change improvement.
Recruiting and retaining talent
Performance management
Health and safety
Product quality
Management meetings
Internal communication
Presentations
Project management
New product introduction
Supplier audit
Customer satisfaction
Workplace organisation (5S)
Find out more
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Become an expert
Online courses based on extensive research and first-hand experience. Learn how to step up and create a culture committed to Excellence.
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Purchase the Playbook
Put down your device, switch off for a moment, and focus on the important things. Take one page at a time, or immerse yourself in a full chapter.
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Get in touch
We’ve delivered courses, coaching and consultancy across many sectors. Please contact us to discuss your individual, team or organisation needs.
